Step-by-step guide to cancel your Microsoft 365 subscription, backed by Florida's Automatic Renewal Law and the FTC Click-to-Cancel Rule.
Florida's Automatic Renewal Law (Fla. Stat. § 501.165) gives you specific protections when canceling Microsoft 365:
Penalties for Microsoft 365: Unfair trade practice — AG enforcement and private right of action
Method: Microsoft account website
In Florida: If Microsoft 365 makes cancellation harder than signup, they may be violating Fla. Stat. § 501.165. Document everything and consider filing a complaint with the Florida Attorney General.
Full refund within 30 days of renewal. Prorated after.
Under Fla. Stat. § 501.165, you may be entitled to a full refund if Microsoft 365 didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Microsoft 365 in every state, including Florida:
SubScrub auto-cites Fla. Stat. § 501.165 + sends legally-backed cancellation demands