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States/Florida/Noom
Back to Florida subscription laws
FLhard to cancelHealth · $32-$59/mo

Cancel Noom in Florida

Step-by-step guide to cancel your Noom subscription, backed by Florida's Automatic Renewal Law and the FTC Click-to-Cancel Rule.

Your Rights in Florida

Florida's Automatic Renewal Law (Fla. Stat. § 501.165) gives you specific protections when canceling Noom:

  • Clear disclosure of renewal terms
  • Affirmative consent
  • Easy cancellation required
  • Confirmation notice

Penalties for Noom: Unfair trade practice — AG enforcement and private right of action

How to Cancel Noom

Method: App or website

  1. 1Go to noom.com → Settings → Subscription
  2. 2Click 'Cancel subscription'
  3. 3Navigate multiple retention screens
  4. 4Or contact support to cancel

Tips for Canceling Noom in Florida

  • Auto-enrollment after trial is common complaint
  • 14-day trial costs money — not truly free
  • Very aggressive retention flow
  • File chargeback if unable to cancel through normal channels
  • BBB complaints are common

In Florida: If Noom makes cancellation harder than signup, they may be violating Fla. Stat. § 501.165. Document everything and consider filing a complaint with the Florida Attorney General.

Refund Policy

Refund within 14 days of first charge.

Under Fla. Stat. § 501.165, you may be entitled to a full refund if Noom didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Trial requires payment info and auto-enrolls
  • · Coaching add-on billed separately

Federal Laws Protecting You

These federal laws apply to Noom in every state, including Florida:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Noom in Florida

Noom is rated hard to cancel. But in Florida, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If Noom refuses or delays, cite Fla. Stat. § 501.165 (Automatic Renewal Law) in a written demand.
  3. 3. File a complaint with the Florida Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both Fla. Stat. § 501.165 and the FTC Click-to-Cancel Rule automatically.

All Florida subscription lawsCancel Noom (all states)
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SubScrub auto-cites Fla. Stat. § 501.165 + sends legally-backed cancellation demands