Step-by-step guide to cancel your TurboTax Live subscription, backed by Florida's Automatic Renewal Law and the FTC Click-to-Cancel Rule.
Florida's Automatic Renewal Law (Fla. Stat. § 501.165) gives you specific protections when canceling TurboTax Live:
Penalties for TurboTax Live: Unfair trade practice — AG enforcement and private right of action
Method: Website
In Florida: If TurboTax Live makes cancellation harder than signup, they may be violating Fla. Stat. § 501.165. Document everything and consider filing a complaint with the Florida Attorney General.
Full refund before filing. No refund after.
Under Fla. Stat. § 501.165, you may be entitled to a full refund if TurboTax Live didn't properly disclose auto-renewal terms at signup.
These federal laws apply to TurboTax Live in every state, including Florida:
SubScrub auto-cites Fla. Stat. § 501.165 + sends legally-backed cancellation demands