Step-by-step guide to cancel your Zoom Pro/Business subscription, backed by Florida's Automatic Renewal Law and the FTC Click-to-Cancel Rule.
Florida's Automatic Renewal Law (Fla. Stat. § 501.165) gives you specific protections when canceling Zoom Pro/Business:
Penalties for Zoom Pro/Business: Unfair trade practice — AG enforcement and private right of action
Method: Zoom website
In Florida: If Zoom Pro/Business makes cancellation harder than signup, they may be violating Fla. Stat. § 501.165. Document everything and consider filing a complaint with the Florida Attorney General.
No refund for annual plans.
Under Fla. Stat. § 501.165, you may be entitled to a full refund if Zoom Pro/Business didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Zoom Pro/Business in every state, including Florida:
SubScrub auto-cites Fla. Stat. § 501.165 + sends legally-backed cancellation demands