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States/Illinois/23andMe+
Back to Illinois subscription laws
ILeasy to cancelHealth · $6.99/mo

Cancel 23andMe+ in Illinois

Step-by-step guide to cancel your 23andMe+ subscription, backed by Illinois's Automatic Contract Renewal Act and the FTC Click-to-Cancel Rule.

Your Rights in Illinois

Illinois's Automatic Contract Renewal Act (815 ILCS 601) gives you specific protections when canceling 23andMe+:

  • Written notice 30-60 days before renewal
  • Applies to contracts with automatic renewal
  • Clear disclosure of renewal terms
  • Consumer can cancel within 30 days of renewal notice

Penalties for 23andMe+: Renewal is void if notice requirements not met

How to Cancel 23andMe+

Method: Website

  1. 1Go to 23andme.com → Account Settings
  2. 2Click 'Manage Subscription'
  3. 3Select 'Cancel'
  4. 4Confirm

Tips for Canceling 23andMe+ in Illinois

  • Basic DNA results kept without subscription
  • Health reports require active Plus membership
  • Ancestry composition free forever
  • Annual plan non-refundable

In Illinois: If 23andMe+ makes cancellation harder than signup, they may be violating 815 ILCS 601. Document everything and consider filing a complaint with the Illinois Attorney General.

Refund Policy

No refund.

Under 815 ILCS 601, you may be entitled to a full refund if 23andMe+ didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to 23andMe+ in every state, including Illinois:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Illinois subscription lawsCancel 23andMe+ (all states)
Cancel 23andMe+ Now

SubScrub auto-cites 815 ILCS 601 + sends legally-backed cancellation demands