What the FTC's Click-to-Cancel Rule means for your subscription rights and exactly how to use it when a company won't let you cancel. This guide applies specifically to AMC+ ($8.99/mo) subscribers in Illinois, citing applicable state and federal law.
Illinois's Automatic Contract Renewal Act (815 ILCS 601) gives you specific protections when dealing with AMC+ subscriptions:
Penalties: Renewal is void if notice requirements not met
Applied to AMC+ (Website or app) in Illinois
Understand what the rule requires
The FTC Click-to-Cancel Rule (16 CFR Part 425, effective 2024) requires: (1) clear disclosure of all terms before signup, (2) cancellation must be as easy as signup, (3) no dark patterns to obstruct cancellation.
Illinois note: 815 ILCS 601 requires AMC+ to provide an easy cancellation mechanism.
Document the violation
Screenshot the cancellation flow. If you signed up with a single click but cancellation requires a phone call or in-person visit, that's a violation. Screenshot the difficult steps as evidence.
Send a written demand citing the Rule
Write to the company: 'Under 16 CFR Part 425 (FTC Click-to-Cancel Rule), you are required to provide a cancellation mechanism as simple as your signup process. I am demanding immediate cancellation and confirming this in writing.'
File an FTC complaint
Go to reportfraud.ftc.gov. Select 'Online Shopping' or 'Subscriptions'. Submit screenshots of the violation. The FTC uses these to build enforcement cases.
File a state AG complaint
Your state Attorney General can act on FTC Rule violations under state consumer protection laws. Many states have dedicated consumer protection units. File a complaint at your state AG's website.
Method: Website or app · Difficulty: easy
AMC+-specific tips
No refunds.
Under 815 ILCS 601, you may be entitled to a full refund if AMC+ didn't properly disclose auto-renewal terms at signup.
These apply to AMC+ in every state, including Illinois:
SubScrub auto-cites 815 ILCS 601 + sends legally-backed letters