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States/Illinois/Dropbox Plus/Professional
Back to Illinois subscription laws
ILmedium to cancelSoftware · $11.99-$24.99/mo

Cancel Dropbox Plus/Professional in Illinois

Step-by-step guide to cancel your Dropbox Plus/Professional subscription, backed by Illinois's Automatic Contract Renewal Act and the FTC Click-to-Cancel Rule.

Your Rights in Illinois

Illinois's Automatic Contract Renewal Act (815 ILCS 601) gives you specific protections when canceling Dropbox Plus/Professional:

  • Written notice 30-60 days before renewal
  • Applies to contracts with automatic renewal
  • Clear disclosure of renewal terms
  • Consumer can cancel within 30 days of renewal notice

Penalties for Dropbox Plus/Professional: Renewal is void if notice requirements not met

How to Cancel Dropbox Plus/Professional

Method: Dropbox website

  1. 1Go to dropbox.com/account/plan
  2. 2Click 'Cancel plan'
  3. 3Navigate through retention offers
  4. 4Confirm downgrade to Basic (free)

Tips for Canceling Dropbox Plus/Professional in Illinois

  • Files over 2GB free limit may become inaccessible
  • Download important files before canceling
  • Annual plan — no partial refund
  • Dropbox keeps files for 30 days after downgrade

In Illinois: If Dropbox Plus/Professional makes cancellation harder than signup, they may be violating 815 ILCS 601. Document everything and consider filing a complaint with the Illinois Attorney General.

Refund Policy

No prorated refunds on annual plans.

Under 815 ILCS 601, you may be entitled to a full refund if Dropbox Plus/Professional didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Dropbox Plus/Professional in every state, including Illinois:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Illinois subscription lawsCancel Dropbox Plus/Professional (all states)
Cancel Dropbox Plus/Professional Now

SubScrub auto-cites 815 ILCS 601 + sends legally-backed cancellation demands