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States/Illinois/eHarmony
Back to Illinois subscription laws
ILnightmare to cancelDating · $17.95-$65.90/mo

Cancel eHarmony in Illinois

Step-by-step guide to cancel your eHarmony subscription, backed by Illinois's Automatic Contract Renewal Act and the FTC Click-to-Cancel Rule.

Your Rights in Illinois

Illinois's Automatic Contract Renewal Act (815 ILCS 601) gives you specific protections when canceling eHarmony:

  • Written notice 30-60 days before renewal
  • Applies to contracts with automatic renewal
  • Clear disclosure of renewal terms
  • Consumer can cancel within 30 days of renewal notice

Penalties for eHarmony: Renewal is void if notice requirements not met

How to Cancel eHarmony

Method: Website or phone

  1. 1Go to eharmony.com → Account Settings
  2. 2Click 'Cancel my subscription'
  3. 3Navigate extensive retention flow
  4. 4May need to call 1-844-544-3173 to finalize

Tips for Canceling eHarmony in Illinois

  • One of the hardest dating subscriptions to cancel
  • Long-term contracts (6-12 months) are common
  • Early termination not possible in most cases
  • File BBB complaint if cancellation is obstructed
  • Check state auto-renewal laws

In Illinois: If eHarmony makes cancellation harder than signup, they may be violating 815 ILCS 601. Document everything and consider filing a complaint with the Illinois Attorney General.

Refund Policy

No refunds on commitment plans.

Under 815 ILCS 601, you may be entitled to a full refund if eHarmony didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Long-term contract locks you in
  • · Premium add-ons bill separately

Federal Laws Protecting You

These federal laws apply to eHarmony in every state, including Illinois:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for eHarmony in Illinois

eHarmony is rated nightmare to cancel. But in Illinois, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If eHarmony refuses or delays, cite 815 ILCS 601 (Automatic Contract Renewal Act) in a written demand.
  3. 3. File a complaint with the Illinois Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both 815 ILCS 601 and the FTC Click-to-Cancel Rule automatically.

All Illinois subscription lawsCancel eHarmony (all states)
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SubScrub auto-cites 815 ILCS 601 + sends legally-backed cancellation demands