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States/Illinois/Mailchimp
Back to Illinois subscription laws
ILmedium to cancelSoftware · $13-$350/mo

Cancel Mailchimp in Illinois

Step-by-step guide to cancel your Mailchimp subscription, backed by Illinois's Automatic Contract Renewal Act and the FTC Click-to-Cancel Rule.

Your Rights in Illinois

Illinois's Automatic Contract Renewal Act (815 ILCS 601) gives you specific protections when canceling Mailchimp:

  • Written notice 30-60 days before renewal
  • Applies to contracts with automatic renewal
  • Clear disclosure of renewal terms
  • Consumer can cancel within 30 days of renewal notice

Penalties for Mailchimp: Renewal is void if notice requirements not met

How to Cancel Mailchimp

Method: Mailchimp website

  1. 1Go to mailchimp.com → Account → Settings
  2. 2Click 'Pause or Delete account'
  3. 3Choose 'Permanently delete' or downgrade to free
  4. 4Confirm

Tips for Canceling Mailchimp in Illinois

  • Free tier allows 500 contacts
  • Export subscriber lists before canceling
  • Pausing keeps data but stops billing
  • Pay-as-you-go option available

In Illinois: If Mailchimp makes cancellation harder than signup, they may be violating 815 ILCS 601. Document everything and consider filing a complaint with the Illinois Attorney General.

Refund Policy

No refund. Can pause instead.

Under 815 ILCS 601, you may be entitled to a full refund if Mailchimp didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Overage charges for extra contacts

Federal Laws Protecting You

These federal laws apply to Mailchimp in every state, including Illinois:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Illinois subscription lawsCancel Mailchimp (all states)
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