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States/Illinois/Noom
Back to Illinois subscription laws
ILhard to cancelHealth · $32-$59/mo

Cancel Noom in Illinois

Step-by-step guide to cancel your Noom subscription, backed by Illinois's Automatic Contract Renewal Act and the FTC Click-to-Cancel Rule.

Your Rights in Illinois

Illinois's Automatic Contract Renewal Act (815 ILCS 601) gives you specific protections when canceling Noom:

  • Written notice 30-60 days before renewal
  • Applies to contracts with automatic renewal
  • Clear disclosure of renewal terms
  • Consumer can cancel within 30 days of renewal notice

Penalties for Noom: Renewal is void if notice requirements not met

How to Cancel Noom

Method: App or website

  1. 1Go to noom.com → Settings → Subscription
  2. 2Click 'Cancel subscription'
  3. 3Navigate multiple retention screens
  4. 4Or contact support to cancel

Tips for Canceling Noom in Illinois

  • Auto-enrollment after trial is common complaint
  • 14-day trial costs money — not truly free
  • Very aggressive retention flow
  • File chargeback if unable to cancel through normal channels
  • BBB complaints are common

In Illinois: If Noom makes cancellation harder than signup, they may be violating 815 ILCS 601. Document everything and consider filing a complaint with the Illinois Attorney General.

Refund Policy

Refund within 14 days of first charge.

Under 815 ILCS 601, you may be entitled to a full refund if Noom didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Trial requires payment info and auto-enrolls
  • · Coaching add-on billed separately

Federal Laws Protecting You

These federal laws apply to Noom in every state, including Illinois:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Noom in Illinois

Noom is rated hard to cancel. But in Illinois, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If Noom refuses or delays, cite 815 ILCS 601 (Automatic Contract Renewal Act) in a written demand.
  3. 3. File a complaint with the Illinois Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both 815 ILCS 601 and the FTC Click-to-Cancel Rule automatically.

All Illinois subscription lawsCancel Noom (all states)
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SubScrub auto-cites 815 ILCS 601 + sends legally-backed cancellation demands