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States/Illinois/SiriusXM
Back to Illinois subscription laws
ILnightmare to cancelTelecom · $10.99-$23.99/mo

Cancel SiriusXM in Illinois

Step-by-step guide to cancel your SiriusXM subscription, backed by Illinois's Automatic Contract Renewal Act and the FTC Click-to-Cancel Rule.

Your Rights in Illinois

Illinois's Automatic Contract Renewal Act (815 ILCS 601) gives you specific protections when canceling SiriusXM:

  • Written notice 30-60 days before renewal
  • Applies to contracts with automatic renewal
  • Clear disclosure of renewal terms
  • Consumer can cancel within 30 days of renewal notice

Penalties for SiriusXM: Renewal is void if notice requirements not met

How to Cancel SiriusXM

Method: Phone only

  1. 1Call 1-866-635-2349
  2. 2Navigate automated menu to 'Cancel'
  3. 3Speak with retention agent (they WILL offer discounts)
  4. 4Firmly confirm you want to cancel
  5. 5Request cancellation confirmation number

Tips for Canceling SiriusXM in Illinois

  • SiriusXM is notorious — calls can take 30+ minutes
  • They will offer 50-75% discounts to keep you
  • Say 'I want to cancel' firmly and repeatedly
  • Record the call in one-party consent states
  • If they keep charging, file FTC complaint + credit card chargeback

In Illinois: If SiriusXM makes cancellation harder than signup, they may be violating 815 ILCS 601. Document everything and consider filing a complaint with the Illinois Attorney General.

Refund Policy

Prorated refund for remaining subscription period.

Under 815 ILCS 601, you may be entitled to a full refund if SiriusXM didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Music royalty fee
  • · Activated radio in new car may auto-enroll you

Federal Laws Protecting You

These federal laws apply to SiriusXM in every state, including Illinois:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for SiriusXM in Illinois

SiriusXM is rated nightmare to cancel. But in Illinois, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If SiriusXM refuses or delays, cite 815 ILCS 601 (Automatic Contract Renewal Act) in a written demand.
  3. 3. File a complaint with the Illinois Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both 815 ILCS 601 and the FTC Click-to-Cancel Rule automatically.

All Illinois subscription lawsCancel SiriusXM (all states)
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SubScrub auto-cites 815 ILCS 601 + sends legally-backed cancellation demands