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States/Illinois/TurboTax Live
Back to Illinois subscription laws
ILmedium to cancelSoftware · Seasonal ($50-$200+)/mo

Cancel TurboTax Live in Illinois

Step-by-step guide to cancel your TurboTax Live subscription, backed by Illinois's Automatic Contract Renewal Act and the FTC Click-to-Cancel Rule.

Your Rights in Illinois

Illinois's Automatic Contract Renewal Act (815 ILCS 601) gives you specific protections when canceling TurboTax Live:

  • Written notice 30-60 days before renewal
  • Applies to contracts with automatic renewal
  • Clear disclosure of renewal terms
  • Consumer can cancel within 30 days of renewal notice

Penalties for TurboTax Live: Renewal is void if notice requirements not met

How to Cancel TurboTax Live

Method: Website

  1. 1Go to turbotax.intuit.com → Account
  2. 2Find active subscription
  3. 3Click 'Cancel'
  4. 4Confirm — ensure return is filed or saved

Tips for Canceling TurboTax Live in Illinois

  • Seasonal product — charges are per-filing
  • TurboTax Live is different from software purchase
  • Free File available for income under $79K
  • Can switch to free alternatives like FreeTaxUSA

In Illinois: If TurboTax Live makes cancellation harder than signup, they may be violating 815 ILCS 601. Document everything and consider filing a complaint with the Illinois Attorney General.

Refund Policy

Full refund before filing. No refund after.

Under 815 ILCS 601, you may be entitled to a full refund if TurboTax Live didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · State filing fee extra
  • · Add-on services billed separately

Federal Laws Protecting You

These federal laws apply to TurboTax Live in every state, including Illinois:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Illinois subscription lawsCancel TurboTax Live (all states)
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SubScrub auto-cites 815 ILCS 601 + sends legally-backed cancellation demands