Step-by-step guide to cancel your Microsoft 365 subscription, backed by Maryland's Automatic Renewal Law and the FTC Click-to-Cancel Rule.
Maryland's Automatic Renewal Law (Md. Code, Com. Law § 14-1321) gives you specific protections when canceling Microsoft 365:
Penalties for Microsoft 365: CPA violation — AG enforcement plus private right of action
Method: Microsoft account website
In Maryland: If Microsoft 365 makes cancellation harder than signup, they may be violating Md. Code, Com. Law § 14-1321. Document everything and consider filing a complaint with the Maryland Attorney General.
Full refund within 30 days of renewal. Prorated after.
Under Md. Code, Com. Law § 14-1321, you may be entitled to a full refund if Microsoft 365 didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Microsoft 365 in every state, including Maryland:
SubScrub auto-cites Md. Code, Com. Law § 14-1321 + sends legally-backed cancellation demands