Step-by-step guide to cancel your QuickBooks Online subscription, backed by Maryland's Automatic Renewal Law and the FTC Click-to-Cancel Rule.
Maryland's Automatic Renewal Law (Md. Code, Com. Law § 14-1321) gives you specific protections when canceling QuickBooks Online:
Penalties for QuickBooks Online: CPA violation — AG enforcement plus private right of action
Method: QuickBooks website
In Maryland: If QuickBooks Online makes cancellation harder than signup, they may be violating Md. Code, Com. Law § 14-1321. Document everything and consider filing a complaint with the Maryland Attorney General.
Prorated refund within 60 days.
Under Md. Code, Com. Law § 14-1321, you may be entitled to a full refund if QuickBooks Online didn't properly disclose auto-renewal terms at signup.
These federal laws apply to QuickBooks Online in every state, including Maryland:
SubScrub auto-cites Md. Code, Com. Law § 14-1321 + sends legally-backed cancellation demands