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States/Maryland/Zoom Pro/Business
Back to Maryland subscription laws
MDeasy to cancelSoftware · $13.33-$21.99/mo

Cancel Zoom Pro/Business in Maryland

Step-by-step guide to cancel your Zoom Pro/Business subscription, backed by Maryland's Automatic Renewal Law and the FTC Click-to-Cancel Rule.

Your Rights in Maryland

Maryland's Automatic Renewal Law (Md. Code, Com. Law § 14-1321) gives you specific protections when canceling Zoom Pro/Business:

  • Clear disclosure of auto-renewal terms
  • Affirmative consent required
  • Easy cancellation mechanism
  • Post-purchase acknowledgment

Penalties for Zoom Pro/Business: CPA violation — AG enforcement plus private right of action

How to Cancel Zoom Pro/Business

Method: Zoom website

  1. 1Go to zoom.us → Account Management
  2. 2Click 'Billing'
  3. 3Select 'Cancel Plan'
  4. 4Confirm downgrade to free tier

Tips for Canceling Zoom Pro/Business in Maryland

  • Free tier allows 40-minute group meetings
  • Annual plan: no partial refund
  • Download recordings before canceling
  • Admin must cancel for business accounts

In Maryland: If Zoom Pro/Business makes cancellation harder than signup, they may be violating Md. Code, Com. Law § 14-1321. Document everything and consider filing a complaint with the Maryland Attorney General.

Refund Policy

No refund for annual plans.

Under Md. Code, Com. Law § 14-1321, you may be entitled to a full refund if Zoom Pro/Business didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Zoom Pro/Business in every state, including Maryland:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Maryland subscription lawsCancel Zoom Pro/Business (all states)
Cancel Zoom Pro/Business Now

SubScrub auto-cites Md. Code, Com. Law § 14-1321 + sends legally-backed cancellation demands