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States/Massachusetts/BarkBox
Back to Massachusetts subscription laws
MAmedium to cancelShopping · $23-$35/mo

Cancel BarkBox in Massachusetts

Step-by-step guide to cancel your BarkBox subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling BarkBox:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for BarkBox: Treble damages under Chapter 93A for willful violations

How to Cancel BarkBox

Method: Website or email

  1. 1Go to barkbox.com → Account
  2. 2Click 'Cancel Subscription'
  3. 3Or email happyteam@barkbox.com
  4. 4Confirm cancellation

Tips for Canceling BarkBox in Massachusetts

  • 6 and 12-month plans are commitments — cannot cancel early
  • Month-to-month can cancel anytime
  • Super Chewer plan cancels separately
  • They often offer free extra month to retain

In Massachusetts: If BarkBox makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No refund on commitment plans.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if BarkBox didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Commitment plan locks you in for full term

Federal Laws Protecting You

These federal laws apply to BarkBox in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Massachusetts subscription lawsCancel BarkBox (all states)
Cancel BarkBox Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands