MAmedium to cancelHealth · $60-$90/week/mo

Cancel BetterHelp in Massachusetts

Step-by-step guide to cancel your BetterHelp subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling BetterHelp:

Disclosure of renewal terms
Reasonable cancellation method
No deceptive enrollment practices
Consumer right of action

Penalties for BetterHelp: Treble damages under Chapter 93A for willful violations

How to Cancel BetterHelp

Method: Website

1Go to betterhelp.com → Settings → Payment
2Click 'Cancel membership'
3Select reason for leaving
4Confirm cancellation

Tips for Canceling BetterHelp in Massachusetts

Billed weekly or monthly depending on plan
Can switch therapists before canceling
Financial aid available for lower rates
Session notes may become inaccessible

In Massachusetts: If BetterHelp makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No refund for completed billing periods.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if BetterHelp didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to BetterHelp in every state, including Massachusetts:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

All Massachusetts subscription laws Cancel BetterHelp (all states)

Cancel BetterHelp Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands