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States/Massachusetts/Boxed
Back to Massachusetts subscription laws
MAeasy to cancelShopping · Free or $49/year (Boxed Up)/mo

Cancel Boxed in Massachusetts

Step-by-step guide to cancel your Boxed subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Boxed:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for Boxed: Treble damages under Chapter 93A for willful violations

How to Cancel Boxed

Method: Website

  1. 1Go to boxed.com → Account Settings
  2. 2Select 'Membership'
  3. 3Click 'Cancel Boxed Up'
  4. 4Confirm

Tips for Canceling Boxed in Massachusetts

  • Free tier still available for ordering
  • Boxed Up gives free shipping on $50+ orders
  • Can continue shopping without membership
  • Check for promotional pricing on renewal

In Massachusetts: If Boxed makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No refund on annual membership.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Boxed didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Boxed in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Massachusetts subscription lawsCancel Boxed (all states)
Cancel Boxed Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands