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States/Massachusetts/Chewy Autoship
Back to Massachusetts subscription laws
MAeasy to cancelShopping · Varies by items/mo

Cancel Chewy Autoship in Massachusetts

Step-by-step guide to cancel your Chewy Autoship subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Chewy Autoship:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for Chewy Autoship: Treble damages under Chapter 93A for willful violations

How to Cancel Chewy Autoship

Method: Chewy website or app

  1. 1Go to chewy.com → Account → Autoship
  2. 2Select the autoship order to modify
  3. 3Click 'Cancel Autoship'
  4. 4Confirm

Tips for Canceling Chewy Autoship in Massachusetts

  • Autoship gives 5-10% discount on items
  • Cancel individual items or entire autoship
  • Can adjust frequency instead of canceling
  • Chewy has excellent customer service

In Massachusetts: If Chewy Autoship makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

Full refund on unopened items within 365 days.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Chewy Autoship didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Chewy Autoship in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Massachusetts subscription lawsCancel Chewy Autoship (all states)
Cancel Chewy Autoship Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands