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States/Massachusetts/Coursera Plus
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Cancel Coursera Plus in Massachusetts

Step-by-step guide to cancel your Coursera Plus subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Coursera Plus:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for Coursera Plus: Treble damages under Chapter 93A for willful violations

How to Cancel Coursera Plus

Method: Coursera website

  1. 1Go to coursera.org → Settings → Payments
  2. 2Click 'Cancel subscription'
  3. 3Navigate retention screen
  4. 4Confirm cancellation

Tips for Canceling Coursera Plus in Massachusetts

  • Individual courses can be audited for free
  • Certificates earned are kept forever
  • 14-day refund on annual plan
  • Financial aid available for individual courses

In Massachusetts: If Coursera Plus makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

14-day refund on annual plan.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Coursera Plus didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Coursera Plus in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Massachusetts subscription lawsCancel Coursera Plus (all states)
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SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands