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States/Massachusetts/HBO Max (Max)
Back to Massachusetts subscription laws
MAeasy to cancelStreaming · $9.99-$16.99/mo

Cancel HBO Max (Max) in Massachusetts

Step-by-step guide to cancel your HBO Max (Max) subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling HBO Max (Max):

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for HBO Max (Max): Treble damages under Chapter 93A for willful violations

How to Cancel HBO Max (Max)

Method: Website or app

  1. 1Go to max.com → Profile → Settings
  2. 2Select 'Subscription'
  3. 3Click 'Cancel Subscription'
  4. 4Confirm

Tips for Canceling HBO Max (Max) in Massachusetts

  • Check if included with your cable/internet provider
  • Annual plans have no partial refund
  • If subscribed through Apple, cancel in iPhone settings

In Massachusetts: If HBO Max (Max) makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No partial refunds.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if HBO Max (Max) didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to HBO Max (Max) in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Massachusetts subscription lawsCancel HBO Max (Max) (all states)
Cancel HBO Max (Max) Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands