Step-by-step guide to cancel your Hulu subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.
Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Hulu:
Penalties for Hulu: Treble damages under Chapter 93A for willful violations
Method: Website
In Massachusetts: If Hulu makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.
No refunds. Access until end of billing period.
Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Hulu didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Hulu in every state, including Massachusetts:
SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands