Step-by-step guide to cancel your LA Times subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.
Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling LA Times:
Penalties for LA Times: Treble damages under Chapter 93A for willful violations
Method: Phone or online chat
In Massachusetts: If LA Times makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.
No refund for current billing period.
Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if LA Times didn't properly disclose auto-renewal terms at signup.
These federal laws apply to LA Times in every state, including Massachusetts:
LA Times is rated hard to cancel. But in Massachusetts, you have strong legal leverage:
SubScrub generates demand letters that cite both Mass. Gen. Laws ch. 93A and the FTC Click-to-Cancel Rule automatically.
SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands