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States/Massachusetts/Match.com
Back to Massachusetts subscription laws
MAhard to cancelDating · $15.99-$35.99/mo

Cancel Match.com in Massachusetts

Step-by-step guide to cancel your Match.com subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Match.com:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for Match.com: Treble damages under Chapter 93A for willful violations

How to Cancel Match.com

Method: Website or app

  1. 1Go to match.com → Settings → Account
  2. 2Click 'Manage/Cancel membership'
  3. 3Navigate multiple retention screens
  4. 4Confirm cancellation

Tips for Canceling Match.com in Massachusetts

  • Very aggressive retention tactics
  • 6-month guarantee requires specific usage criteria
  • Cannot cancel through Apple if billed through Match directly
  • Auto-renews at higher rate after promo

In Massachusetts: If Match.com makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No refund. 'Guarantee' has strict conditions.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Match.com didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Profile boost charges
  • · Auto-renewal at full price

Federal Laws Protecting You

These federal laws apply to Match.com in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Match.com in Massachusetts

Match.com is rated hard to cancel. But in Massachusetts, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If Match.com refuses or delays, cite Mass. Gen. Laws ch. 93A (Chapter 93A + Auto-Renewal) in a written demand.
  3. 3. File a complaint with the Massachusetts Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both Mass. Gen. Laws ch. 93A and the FTC Click-to-Cancel Rule automatically.

All Massachusetts subscription lawsCancel Match.com (all states)
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SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands