MAmedium to cancelSoftware · $9-$19/user/mo

Cancel Monday.com in Massachusetts

Step-by-step guide to cancel your Monday.com subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Monday.com:

Disclosure of renewal terms
Reasonable cancellation method
No deceptive enrollment practices
Consumer right of action

Penalties for Monday.com: Treble damages under Chapter 93A for willful violations

How to Cancel Monday.com

Method: Website settings

1Go to Admin → Billing
2Click 'Cancel plan'
3Navigate retention offers
4Confirm cancellation

Tips for Canceling Monday.com in Massachusetts

Minimum 3 seats on paid plans
Free tier available for up to 2 users
Export boards before canceling
Annual plans are non-refundable

In Massachusetts: If Monday.com makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No refunds on annual plans.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Monday.com didn't properly disclose auto-renewal terms at signup.

Watch Out For

· Minimum seat requirement

Federal Laws Protecting You

These federal laws apply to Monday.com in every state, including Massachusetts:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

All Massachusetts subscription laws Cancel Monday.com (all states)

Cancel Monday.com Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands