MAhard to cancelHealth · $32-$59/mo

Cancel Noom in Massachusetts

Step-by-step guide to cancel your Noom subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Noom:

Disclosure of renewal terms
Reasonable cancellation method
No deceptive enrollment practices
Consumer right of action

Penalties for Noom: Treble damages under Chapter 93A for willful violations

How to Cancel Noom

Method: App or website

1Go to noom.com → Settings → Subscription
2Click 'Cancel subscription'
3Navigate multiple retention screens
4Or contact support to cancel

Tips for Canceling Noom in Massachusetts

Auto-enrollment after trial is common complaint
14-day trial costs money — not truly free
Very aggressive retention flow
File chargeback if unable to cancel through normal channels
BBB complaints are common

In Massachusetts: If Noom makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

Refund within 14 days of first charge.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Noom didn't properly disclose auto-renewal terms at signup.

Watch Out For

· Trial requires payment info and auto-enrolls
· Coaching add-on billed separately

Federal Laws Protecting You

These federal laws apply to Noom in every state, including Massachusetts:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Noom in Massachusetts

Noom is rated hard to cancel. But in Massachusetts, you have strong legal leverage:

1. Follow the cancellation steps above and document everything (screenshots, dates, names).
2. If Noom refuses or delays, cite Mass. Gen. Laws ch. 93A (Chapter 93A + Auto-Renewal) in a written demand.
3. File a complaint with the Massachusetts Attorney General's office.
4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both Mass. Gen. Laws ch. 93A and the FTC Click-to-Cancel Rule automatically.

All Massachusetts subscription laws Cancel Noom (all states)

Cancel Noom Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands