Step-by-step guide to cancel your NordVPN subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.
Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling NordVPN:
Penalties for NordVPN: Treble damages under Chapter 93A for willful violations
Method: NordVPN website or support
In Massachusetts: If NordVPN makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.
Full refund within 30 days. No refund after.
Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if NordVPN didn't properly disclose auto-renewal terms at signup.
These federal laws apply to NordVPN in every state, including Massachusetts:
SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands