Step-by-step guide to cancel your OneDrive (Microsoft 365) subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.
Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling OneDrive (Microsoft 365):
Penalties for OneDrive (Microsoft 365): Treble damages under Chapter 93A for willful violations
Method: Microsoft account website
In Massachusetts: If OneDrive (Microsoft 365) makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.
Prorated refund possible within 30 days.
Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if OneDrive (Microsoft 365) didn't properly disclose auto-renewal terms at signup.
These federal laws apply to OneDrive (Microsoft 365) in every state, including Massachusetts:
SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands