MAmedium to cancelAuto · $16-$50/mo

Cancel OnStar in Massachusetts

Step-by-step guide to cancel your OnStar subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling OnStar:

Disclosure of renewal terms
Reasonable cancellation method
No deceptive enrollment practices
Consumer right of action

Penalties for OnStar: Treble damages under Chapter 93A for willful violations

How to Cancel OnStar

Method: Phone or OnStar button in car

1Press OnStar button in vehicle
2Or call 1-888-466-7827
3Request subscription cancellation
4Confirm — emergency services may also end

Tips for Canceling OnStar in Massachusetts

Free trial on new GM vehicles auto-converts to paid
Emergency services may require active plan
Wi-Fi hotspot shuts off immediately
Check if dealer included in vehicle purchase

In Massachusetts: If OnStar makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No refund for current period.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if OnStar didn't properly disclose auto-renewal terms at signup.

Watch Out For

· Connected vehicle plan may be separate

Federal Laws Protecting You

These federal laws apply to OnStar in every state, including Massachusetts:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

All Massachusetts subscription laws Cancel OnStar (all states)

Cancel OnStar Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands