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States/Massachusetts/Peloton
Back to Massachusetts subscription laws
MAmedium to cancelFitness · $12.99-$44/mo

Cancel Peloton in Massachusetts

Step-by-step guide to cancel your Peloton subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Peloton:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for Peloton: Treble damages under Chapter 93A for willful violations

How to Cancel Peloton

Method: App settings or website

  1. 1Go to members.onepeloton.com
  2. 2Click Profile → Subscriptions
  3. 3Select 'Cancel Membership'
  4. 4Confirm

Tips for Canceling Peloton in Massachusetts

  • App membership different from All-Access
  • If you return the bike, cancel membership separately
  • Peloton may offer retention discount
  • Check if billed through Apple — cancel in iPhone settings

In Massachusetts: If Peloton makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No prorated refunds.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Peloton didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Peloton in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Massachusetts subscription lawsCancel Peloton (all states)
Cancel Peloton Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands