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States/Massachusetts/Planet Fitness
Back to Massachusetts subscription laws
MAnightmare to cancelFitness · $10-$24.99/mo

Cancel Planet Fitness in Massachusetts

Step-by-step guide to cancel your Planet Fitness subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Planet Fitness:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for Planet Fitness: Treble damages under Chapter 93A for willful violations

How to Cancel Planet Fitness

Method: In-person or certified mail

  1. 1Visit your home club in person
  2. 2Or send certified letter to your home club
  3. 3Include: name, address, membership number, cancellation request
  4. 4Allow 30 days for processing

Tips for Canceling Planet Fitness in Massachusetts

  • Cannot cancel by phone, email, or online
  • Send certified mail with return receipt as proof
  • If they won't accept, file state AG complaint citing Health Club Act
  • Many states require gyms to accept any reasonable cancellation method

In Massachusetts: If Planet Fitness makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

Annual fee is non-refundable. Monthly billing stops after processing.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Planet Fitness didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · $49 annual enhancement fee
  • · 30-day processing period means one more charge

Federal Laws Protecting You

These federal laws apply to Planet Fitness in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Planet Fitness in Massachusetts

Planet Fitness is rated nightmare to cancel. But in Massachusetts, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If Planet Fitness refuses or delays, cite Mass. Gen. Laws ch. 93A (Chapter 93A + Auto-Renewal) in a written demand.
  3. 3. File a complaint with the Massachusetts Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both Mass. Gen. Laws ch. 93A and the FTC Click-to-Cancel Rule automatically.

All Massachusetts subscription lawsCancel Planet Fitness (all states)
Cancel Planet Fitness Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands