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States/Massachusetts/Slack Pro/Business
Back to Massachusetts subscription laws
MAeasy to cancelSoftware · $8.75-$15/user/mo

Cancel Slack Pro/Business in Massachusetts

Step-by-step guide to cancel your Slack Pro/Business subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Slack Pro/Business:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for Slack Pro/Business: Treble damages under Chapter 93A for willful violations

How to Cancel Slack Pro/Business

Method: Slack admin settings

  1. 1Go to Workspace Settings → Billing
  2. 2Click 'Change plan'
  3. 3Select free plan
  4. 4Confirm downgrade

Tips for Canceling Slack Pro/Business in Massachusetts

  • Free plan limits message history to 90 days
  • Export data before downgrading
  • Only workspace owner/admin can cancel
  • Annual plans run until period ends

In Massachusetts: If Slack Pro/Business makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No prorated refunds on annual plans.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Slack Pro/Business didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Slack Pro/Business in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Massachusetts subscription lawsCancel Slack Pro/Business (all states)
Cancel Slack Pro/Business Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands