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States/Massachusetts/SoulCycle
Back to Massachusetts subscription laws
MAmedium to cancelFitness · $30-$40/class or $500+/month/mo

Cancel SoulCycle in Massachusetts

Step-by-step guide to cancel your SoulCycle subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling SoulCycle:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for SoulCycle: Treble damages under Chapter 93A for willful violations

How to Cancel SoulCycle

Method: Email or website

  1. 1Email cancel@soul-cycle.com
  2. 2Include full name and account email
  3. 3Or manage through soulcycle.com account
  4. 4Confirm cancellation

Tips for Canceling SoulCycle in Massachusetts

  • Per-class credits are non-refundable
  • Late cancel/no-show fees apply
  • Series packages expire after set period
  • Subscription plans need advance notice

In Massachusetts: If SoulCycle makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

Class credits non-refundable.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if SoulCycle didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Late cancel fee ($20)
  • · No-show fee (full class price)

Federal Laws Protecting You

These federal laws apply to SoulCycle in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Massachusetts subscription lawsCancel SoulCycle (all states)
Cancel SoulCycle Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands