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States/Massachusetts/Spotify
Back to Massachusetts subscription laws
MAeasy to cancelStreaming · $5.99-$16.99/mo

Cancel Spotify in Massachusetts

Step-by-step guide to cancel your Spotify subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Spotify:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for Spotify: Treble damages under Chapter 93A for willful violations

How to Cancel Spotify

Method: Website only (not app)

  1. 1Go to spotify.com/account
  2. 2Click 'Change plan'
  3. 3Select 'Cancel Premium'
  4. 4Confirm — you'll switch to free tier

Tips for Canceling Spotify in Massachusetts

  • Cannot cancel through mobile app — must use web browser
  • You keep your playlists on the free tier
  • Student plan requires annual re-verification

In Massachusetts: If Spotify makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No prorated refunds. Keeps premium until period ends.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Spotify didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Spotify in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Massachusetts subscription lawsCancel Spotify (all states)
Cancel Spotify Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands