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States/Massachusetts/Uber One / Uber Eats Pass
Back to Massachusetts subscription laws
MAeasy to cancelFood Delivery · $9.99/mo

Cancel Uber One / Uber Eats Pass in Massachusetts

Step-by-step guide to cancel your Uber One / Uber Eats Pass subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Uber One / Uber Eats Pass:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for Uber One / Uber Eats Pass: Treble damages under Chapter 93A for willful violations

How to Cancel Uber One / Uber Eats Pass

Method: Uber app

  1. 1Open Uber app → Account
  2. 2Select 'Uber One'
  3. 3Tap 'Manage membership'
  4. 4Select 'End membership'

Tips for Canceling Uber One / Uber Eats Pass in Massachusetts

  • Covers both Uber rides and Uber Eats
  • Free trial converts to paid
  • Annual plan — no partial refund
  • Check if included with Amex Platinum

In Massachusetts: If Uber One / Uber Eats Pass makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No prorated refunds.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Uber One / Uber Eats Pass didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Uber One / Uber Eats Pass in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Massachusetts subscription lawsCancel Uber One / Uber Eats Pass (all states)
Cancel Uber One / Uber Eats Pass Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands