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States/Massachusetts/Xbox Game Pass
Back to Massachusetts subscription laws
MAeasy to cancelEntertainment · $9.99-$19.99/mo

Cancel Xbox Game Pass in Massachusetts

Step-by-step guide to cancel your Xbox Game Pass subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Xbox Game Pass:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for Xbox Game Pass: Treble damages under Chapter 93A for willful violations

How to Cancel Xbox Game Pass

Method: Microsoft account website

  1. 1Go to account.microsoft.com/services
  2. 2Find Game Pass subscription
  3. 3Click 'Cancel'
  4. 4Confirm cancellation

Tips for Canceling Xbox Game Pass in Massachusetts

  • Games become inaccessible after cancellation
  • Save data is preserved in cloud
  • Ultimate includes PC and console
  • Can convert remaining Gold to Game Pass

In Massachusetts: If Xbox Game Pass makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No refund. Access until period ends.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Xbox Game Pass didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Xbox Game Pass in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Massachusetts subscription lawsCancel Xbox Game Pass (all states)
Cancel Xbox Game Pass Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands