Step-by-step guide to cancel your Microsoft 365 subscription, backed by Minnesota's Automatic Renewal Law and the FTC Click-to-Cancel Rule.
Minnesota's Automatic Renewal Law (Minn. Stat. § 325G.201) gives you specific protections when canceling Microsoft 365:
Penalties for Microsoft 365: Private right of action plus AG enforcement
Method: Microsoft account website
In Minnesota: If Microsoft 365 makes cancellation harder than signup, they may be violating Minn. Stat. § 325G.201. Document everything and consider filing a complaint with the Minnesota Attorney General.
Full refund within 30 days of renewal. Prorated after.
Under Minn. Stat. § 325G.201, you may be entitled to a full refund if Microsoft 365 didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Microsoft 365 in every state, including Minnesota:
SubScrub auto-cites Minn. Stat. § 325G.201 + sends legally-backed cancellation demands