Step-by-step guide to cancel your 23andMe+ subscription, backed by Nevada's Auto-Renewal Protections and the FTC Click-to-Cancel Rule.
Nevada's Auto-Renewal Protections (Nev. Rev. Stat. § 598.0927) gives you specific protections when canceling 23andMe+:
Penalties for 23andMe+: Deceptive trade practice with statutory damages
Method: Website
In Nevada: If 23andMe+ makes cancellation harder than signup, they may be violating Nev. Rev. Stat. § 598.0927. Document everything and consider filing a complaint with the Nevada Attorney General.
No refund.
Under Nev. Rev. Stat. § 598.0927, you may be entitled to a full refund if 23andMe+ didn't properly disclose auto-renewal terms at signup.
These federal laws apply to 23andMe+ in every state, including Nevada:
SubScrub auto-cites Nev. Rev. Stat. § 598.0927 + sends legally-backed cancellation demands