Step-by-step guide to cancel your Zoom Pro/Business subscription, backed by Nevada's Auto-Renewal Protections and the FTC Click-to-Cancel Rule.
Nevada's Auto-Renewal Protections (Nev. Rev. Stat. § 598.0927) gives you specific protections when canceling Zoom Pro/Business:
Penalties for Zoom Pro/Business: Deceptive trade practice with statutory damages
Method: Zoom website
In Nevada: If Zoom Pro/Business makes cancellation harder than signup, they may be violating Nev. Rev. Stat. § 598.0927. Document everything and consider filing a complaint with the Nevada Attorney General.
No refund for annual plans.
Under Nev. Rev. Stat. § 598.0927, you may be entitled to a full refund if Zoom Pro/Business didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Zoom Pro/Business in every state, including Nevada:
SubScrub auto-cites Nev. Rev. Stat. § 598.0927 + sends legally-backed cancellation demands