How to Get a Refund After Cancellation: Netflix in North Carolina

How to recover money after canceling a subscription, including partial-month refunds, post-cancellation charges, and trial-to-paid conversions. This guide applies specifically to Netflix ($6.99-$22.99/mo) subscribers in North Carolina, citing applicable state and federal law.

Your Legal Rights in North Carolina

North Carolina doesn't have a specific auto-renewal law, but the UDTPA (no specific auto-renewal law) (N.C. Gen. Stat. § 75-1.1) and federal consumer protection laws still protect you:

Unfair and deceptive trade practices
Federal FTC rules apply
ROSCA for online subscriptions
Strong private right of action

How to Get a Refund After Cancellation

Applied to Netflix (Website or app) in North Carolina

1
Request a refund within 24–72 hours
Contact the company immediately by phone or email. State: 'I canceled on [date] and was charged [amount]. I am requesting a full refund under your refund policy.' Many companies have a grace period.
2
Cite ROSCA if the trial auto-converted
The Restore Online Shoppers' Confidence Act (15 USC § 8403) requires clear disclosure before a trial converts. If terms weren't clearly disclosed, the charge is legally questionable.
3
Escalate to a supervisor
If the first agent denies your refund, ask for a supervisor. Supervisors have more discretion. Be polite but firm — state you are prepared to file a chargeback.
4
File a chargeback if denied
Call your credit card issuer. Say: 'I want to dispute a charge from [company]. I canceled the service and they continued to charge me / the trial terms were not clearly disclosed.' Provide your cancellation documentation.
5
File an FTC complaint
Go to reportfraud.ftc.gov and report the company. The FTC uses these complaints to prioritize enforcement. Companies with many complaints face investigation.

Cancel Netflix Specifically

Method: Website or app · Difficulty: easy

1Go to netflix.com/account
2Click 'Cancel Membership'
3Confirm cancellation
4Access continues until billing period ends

Tips for Get a Refund After Cancellation in North Carolina

You have 60–120 days from the charge to file a chargeback, depending on your card network
Under ROSCA, companies must get your affirmative consent before converting a free trial — ambiguous checkboxes don't count
If the charge was on a debit card, file a dispute under the Electronic Funds Transfer Act (EFTA)
SubScrub auto-generates refund demand letters citing the applicable laws for your state

Netflix-specific tips

Cancel before your billing date to avoid next charge
You can restart anytime without losing your profile
Download shows before canceling if you want to keep watching offline

Netflix Refund Policy

No refunds for partial months. Access until period ends.

Federal Laws Protecting You

These apply to Netflix in every state, including North Carolina:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

North Carolina subscription laws Cancel Netflix in North Carolina Cancel Netflix (all states)How to Get a Refund After Cancellation (general guide)

More Netflix Guides for North Carolina

How to Cancel Any Subscription How to Dispute an Unauthorized Subscription Charge How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged How to Stop Auto-Renewal on Any Subscription FTC Click-to-Cancel Rule: Your Rights Explained

Get a Refund After with SubScrub

SubScrub auto-cites 16 CFR Part 425 + sends legally-backed letters