Step-by-step guide to cancel your Zoom Pro/Business subscription, backed by North Dakota's Automatic Renewal Law and the FTC Click-to-Cancel Rule.
North Dakota's Automatic Renewal Law (N.D. Cent. Code § 51-37-01) gives you specific protections when canceling Zoom Pro/Business:
Penalties for Zoom Pro/Business: Unfair trade practice — AG enforcement plus damages
Method: Zoom website
In North Dakota: If Zoom Pro/Business makes cancellation harder than signup, they may be violating N.D. Cent. Code § 51-37-01. Document everything and consider filing a complaint with the North Dakota Attorney General.
No refund for annual plans.
Under N.D. Cent. Code § 51-37-01, you may be entitled to a full refund if Zoom Pro/Business didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Zoom Pro/Business in every state, including North Dakota:
SubScrub auto-cites N.D. Cent. Code § 51-37-01 + sends legally-backed cancellation demands