Step-by-step guide to cancel your BetterHelp subscription, backed by Oregon's Automatic Renewal Safeguards and the FTC Click-to-Cancel Rule.
Oregon's Automatic Renewal Safeguards (Or. Rev. Stat. § 646A.295) gives you specific protections when canceling BetterHelp:
Penalties for BetterHelp: Unlawful trade practice with AG enforcement
Method: Website
In Oregon: If BetterHelp makes cancellation harder than signup, they may be violating Or. Rev. Stat. § 646A.295. Document everything and consider filing a complaint with the Oregon Attorney General.
No refund for completed billing periods.
Under Or. Rev. Stat. § 646A.295, you may be entitled to a full refund if BetterHelp didn't properly disclose auto-renewal terms at signup.
These federal laws apply to BetterHelp in every state, including Oregon:
SubScrub auto-cites Or. Rev. Stat. § 646A.295 + sends legally-backed cancellation demands