Step-by-step guide to cancel your Microsoft 365 subscription, backed by Vermont's Automatic Renewal Protections and the FTC Click-to-Cancel Rule.
Vermont's Automatic Renewal Protections (Vt. Stat. tit. 9, § 2454a) gives you specific protections when canceling Microsoft 365:
Penalties for Microsoft 365: CPA violation — AG enforcement plus treble damages
Method: Microsoft account website
In Vermont: If Microsoft 365 makes cancellation harder than signup, they may be violating Vt. Stat. tit. 9, § 2454a. Document everything and consider filing a complaint with the Vermont Attorney General.
Full refund within 30 days of renewal. Prorated after.
Under Vt. Stat. tit. 9, § 2454a, you may be entitled to a full refund if Microsoft 365 didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Microsoft 365 in every state, including Vermont:
SubScrub auto-cites Vt. Stat. tit. 9, § 2454a + sends legally-backed cancellation demands