Step-by-step guide to cancel your TurboTax Live subscription, backed by Vermont's Automatic Renewal Protections and the FTC Click-to-Cancel Rule.
Vermont's Automatic Renewal Protections (Vt. Stat. tit. 9, § 2454a) gives you specific protections when canceling TurboTax Live:
Penalties for TurboTax Live: CPA violation — AG enforcement plus treble damages
Method: Website
In Vermont: If TurboTax Live makes cancellation harder than signup, they may be violating Vt. Stat. tit. 9, § 2454a. Document everything and consider filing a complaint with the Vermont Attorney General.
Full refund before filing. No refund after.
Under Vt. Stat. tit. 9, § 2454a, you may be entitled to a full refund if TurboTax Live didn't properly disclose auto-renewal terms at signup.
These federal laws apply to TurboTax Live in every state, including Vermont:
SubScrub auto-cites Vt. Stat. tit. 9, § 2454a + sends legally-backed cancellation demands