Step-by-step guide to cancel your Dropbox Plus/Professional subscription, backed by Virginia's Automatic Renewal Law and the FTC Click-to-Cancel Rule.
Virginia's Automatic Renewal Law (Va. Code § 59.1-207.45) gives you specific protections when canceling Dropbox Plus/Professional:
Penalties for Dropbox Plus/Professional: Violations are consumer protection violations under VCDPA
Method: Dropbox website
In Virginia: If Dropbox Plus/Professional makes cancellation harder than signup, they may be violating Va. Code § 59.1-207.45. Document everything and consider filing a complaint with the Virginia Attorney General.
No prorated refunds on annual plans.
Under Va. Code § 59.1-207.45, you may be entitled to a full refund if Dropbox Plus/Professional didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Dropbox Plus/Professional in every state, including Virginia:
SubScrub auto-cites Va. Code § 59.1-207.45 + sends legally-backed cancellation demands