Step-by-step guide to cancel your Microsoft 365 subscription, backed by Virginia's Automatic Renewal Law and the FTC Click-to-Cancel Rule.
Virginia's Automatic Renewal Law (Va. Code § 59.1-207.45) gives you specific protections when canceling Microsoft 365:
Penalties for Microsoft 365: Violations are consumer protection violations under VCDPA
Method: Microsoft account website
In Virginia: If Microsoft 365 makes cancellation harder than signup, they may be violating Va. Code § 59.1-207.45. Document everything and consider filing a complaint with the Virginia Attorney General.
Full refund within 30 days of renewal. Prorated after.
Under Va. Code § 59.1-207.45, you may be entitled to a full refund if Microsoft 365 didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Microsoft 365 in every state, including Virginia:
SubScrub auto-cites Va. Code § 59.1-207.45 + sends legally-backed cancellation demands