Step-by-step guide to cancel your Netflix subscription, backed by Virginia's Automatic Renewal Law and the FTC Click-to-Cancel Rule.
Virginia's Automatic Renewal Law (Va. Code § 59.1-207.45) gives you specific protections when canceling Netflix:
Penalties for Netflix: Violations are consumer protection violations under VCDPA
Method: Website or app
In Virginia: If Netflix makes cancellation harder than signup, they may be violating Va. Code § 59.1-207.45. Document everything and consider filing a complaint with the Virginia Attorney General.
No refunds for partial months. Access until period ends.
Under Va. Code § 59.1-207.45, you may be entitled to a full refund if Netflix didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Netflix in every state, including Virginia:
SubScrub auto-cites Va. Code § 59.1-207.45 + sends legally-backed cancellation demands