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States/Virginia/Noom
Back to Virginia subscription laws
VAhard to cancelHealth · $32-$59/mo

Cancel Noom in Virginia

Step-by-step guide to cancel your Noom subscription, backed by Virginia's Automatic Renewal Law and the FTC Click-to-Cancel Rule.

Your Rights in Virginia

Virginia's Automatic Renewal Law (Va. Code § 59.1-207.45) gives you specific protections when canceling Noom:

  • Clear disclosure of terms
  • Affirmative consent
  • Easy cancellation
  • Written acknowledgment

Penalties for Noom: Violations are consumer protection violations under VCDPA

How to Cancel Noom

Method: App or website

  1. 1Go to noom.com → Settings → Subscription
  2. 2Click 'Cancel subscription'
  3. 3Navigate multiple retention screens
  4. 4Or contact support to cancel

Tips for Canceling Noom in Virginia

  • Auto-enrollment after trial is common complaint
  • 14-day trial costs money — not truly free
  • Very aggressive retention flow
  • File chargeback if unable to cancel through normal channels
  • BBB complaints are common

In Virginia: If Noom makes cancellation harder than signup, they may be violating Va. Code § 59.1-207.45. Document everything and consider filing a complaint with the Virginia Attorney General.

Refund Policy

Refund within 14 days of first charge.

Under Va. Code § 59.1-207.45, you may be entitled to a full refund if Noom didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Trial requires payment info and auto-enrolls
  • · Coaching add-on billed separately

Federal Laws Protecting You

These federal laws apply to Noom in every state, including Virginia:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Noom in Virginia

Noom is rated hard to cancel. But in Virginia, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If Noom refuses or delays, cite Va. Code § 59.1-207.45 (Automatic Renewal Law) in a written demand.
  3. 3. File a complaint with the Virginia Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both Va. Code § 59.1-207.45 and the FTC Click-to-Cancel Rule automatically.

All Virginia subscription lawsCancel Noom (all states)
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SubScrub auto-cites Va. Code § 59.1-207.45 + sends legally-backed cancellation demands