Step-by-step guide to cancel your Coursera Plus subscription, backed by Washington's Consumer Protection Act + Auto-Renewal and the FTC Click-to-Cancel Rule.
Washington's Consumer Protection Act + Auto-Renewal (Wash. Rev. Code § 19.86) gives you specific protections when canceling Coursera Plus:
Penalties for Coursera Plus: CPA violation — treble damages plus attorney fees up to $25,000
Method: Coursera website
In Washington: If Coursera Plus makes cancellation harder than signup, they may be violating Wash. Rev. Code § 19.86. Document everything and consider filing a complaint with the Washington Attorney General.
14-day refund on annual plan.
Under Wash. Rev. Code § 19.86, you may be entitled to a full refund if Coursera Plus didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Coursera Plus in every state, including Washington:
SubScrub auto-cites Wash. Rev. Code § 19.86 + sends legally-backed cancellation demands