Step-by-step process to dispute subscription charges you didn't authorize, including chargebacks, FCBA rights, and when to involve your bank. This guide applies specifically to CrossFit Gyms (Boxes) ($100-$250/mo) subscribers in Washington, citing applicable state and federal law.
Washington's Consumer Protection Act + Auto-Renewal (Wash. Rev. Code § 19.86) gives you specific protections when dealing with CrossFit Gyms (Boxes) subscriptions:
Penalties: CPA violation — treble damages plus attorney fees up to $25,000
Applied to CrossFit Gyms (Boxes) (Varies by gym — usually in-person or email) in Washington
Identify the charge source
Find the exact merchant name on your statement. Subscription companies often bill under different names (e.g., 'AMZN Digital' for Amazon Prime). Search the billing descriptor online if unfamiliar.
Washington note: Wash. Rev. Code § 19.86 requires CrossFit Gyms (Boxes) to provide an easy cancellation mechanism.
Contact the company first
Call or email the subscription company and state you are disputing the charge. Get their response in writing. Many will refund rather than face a chargeback, which costs them $20–50 in fees.
File a chargeback with your card issuer
Call the number on the back of your card. Say: 'I want to dispute a recurring charge under the Fair Credit Billing Act. The charge was unauthorized / continued after cancellation.' They are required to investigate.
Submit your evidence
Provide your cancellation confirmation, the unauthorized charge dates, and any communication from the company. The card issuer will request a response from the merchant.
Request merchant blocking
Ask your card issuer to add the merchant to a block list. This prevents future charges from that specific merchant ID, even if they try to re-bill.
Method: Varies by gym — usually in-person or email · Difficulty: medium
CrossFit Gyms (Boxes)-specific tips
Varies by location. Most are month-to-month.
Under Wash. Rev. Code § 19.86, you may be entitled to a full refund if CrossFit Gyms (Boxes) didn't properly disclose auto-renewal terms at signup.
These apply to CrossFit Gyms (Boxes) in every state, including Washington:
SubScrub auto-cites Wash. Rev. Code § 19.86 + sends legally-backed letters